Terms of Service

Agreement

These Terms of Service ("Terms") govern your access to and use of the Regeniq website and any quotation request or purchase arranged through Regeniq. By accessing the website or submitting a quotation / consultation request, you agree to these Terms.

Professional use

Many products listed on this website are intended for use by qualified healthcare professionals where local regulations permit. Products are not intended for self-administration unless expressly stated on the product labelling and permitted in your jurisdiction.

You are responsible for ensuring that any purchase, storage, handling and use complies with applicable laws, professional standards and product labelling in your market.

Quotation-only commerce

This website operates in quotation-only mode. Listed products may be added to a quote list, but prices are confirmed after consultation. We do not process online card payments through this storefront. A quotation or order confirmation issued by Regeniq forms the commercial record for that supply.

Product information

We describe products accurately based on available labelling and documentation. Product images, descriptions and educational content are provided for general professional information and do not constitute medical advice. We do not represent products as curing, treating or preventing any disease unless expressly permitted by applicable regulation and stated on approved labelling.

Orders, quotations and acceptance

Submitting a quotation request or consultation booking constitutes an enquiry, not an automatic acceptance of supply. We may accept, decline or cancel a request where required for legal, regulatory, stock, verification or fraud-prevention reasons.

We may request verification of professional status, clinic details or other information before dispatch where required.

Pricing and payment

Professional pricing is confirmed after consultation. Taxes, duties and shipping charges may apply depending on destination and will be communicated before payment is arranged offline or by invoice where applicable.

Where payment is taken outside this website, you confirm you are authorised to use the payment method provided to our team.

Shipping and delivery

Delivery times are estimates only and may vary by destination, customs processing and product handling requirements. Temperature-sensitive products may require special handling as stated on product labelling. Risk of loss passes to you upon delivery to the address provided, except where applicable law provides otherwise.

Returns and refunds

Our Returns and Refund Policy explains how returns, replacements and refunds are handled. Certain products may be non-returnable for safety, regulatory or cold-chain reasons once dispatched.

Intellectual property

All website content, branding, product photography, text and design elements are owned by or licensed to Regeniq and may not be copied, reproduced or used without written permission except as permitted by law.

Limitation of liability

To the fullest extent permitted by applicable law, Regeniq is not liable for indirect, incidental, special or consequential losses arising from use of the website or products. Nothing in these Terms limits liability that cannot be excluded under applicable law, including liability for death or personal injury caused by negligence where such limitation is prohibited.

Indemnity

You agree to indemnify and hold harmless Regeniq against claims arising from your misuse of the website or products, or use contrary to labelling, professional standards or applicable law.

Governing law

These Terms are governed by the laws applicable to the contracting entity fulfilling your order or quotation, without prejudice to mandatory consumer or professional protections that apply in your jurisdiction.

Changes

We may update these Terms from time to time. The version published on this website at the time of your quotation or order applies unless otherwise required by law.

Contact

Regeniq operates online for professional quotation and consultation across the United Kingdom and Pakistan.

Email: contact@regeniq.pk
Alternative: info@regeniq.life
Web: Contact page · Online consultation booking is available on the website.

We do not currently operate a public walk-in clinic counter. A future Regeniq Longevity Clinic is planned separately and is not part of this online storefront.

Last updated: August 2026